Terms of use
Last updated 14 November 2026. Proper Pros is a trading name of ProperSA (Pty) Ltd, registration 2026/691748/07.
What “verified” means
A verified business passed the registration checks that apply to its trade, on the dates shown on its profile. A check confirms that a registration existed and was in order on that date, from the official register or the document issued by that body. It is not a guarantee of the quality, safety or price of any work, of the business's conduct, or that a registration is still valid after the date shown.
Hiring a business
Any agreement for work is between you and the business. Proper Pros is not a party to it, does not handle payment for the work, and is not responsible for the work. Get a written quote, check what is included, and keep the paperwork. If you have a complaint about a listed business, email [email protected]; I review it and may pause or remove the listing.
For listed businesses
- Listing is free during the launch period. If paid features are introduced later, they will be optional and priced up front; paying never buys a verification result.
- You must give true information and genuine documents, and tell me if a registration lapses, is suspended or changes. A listing is paused when a required check expires or is overdue for review, and goes live again once it is renewed.
- I may refuse, pause or remove a listing that does not meet the checks, that receives well founded complaints, or where information turns out to be false. You may ask for a review of a decision by emailing [email protected].
- You may ask to be removed at any time.
Liability
To the extent the law allows, ProperSA (Pty) Ltd is not liable for loss arising from work done by a listed business or from reliance on a check beyond what the check states. Nothing in these terms limits rights you have under the Consumer Protection Act 68 of 2008.